Frequently Asked Questions
What is your jewelry made of?
All our products are made of 14 or 18 carat real gold and are additionally stamped with a 585/750 gold stamp.
On each product page, you will find specific information about each piece of jewelry under "Details."
Can I return my order?
Sure. While it's always a shame if you don't like our product, you have 30 days to return your order.
To do this, go to our returns portal to start your return.
Can I have my jewelry customized?
If you like a piece of jewelry but it is too long for you, you can contact us at any time and we will work together to find a solution that meets your requirements.
Shipment
Fast shipping
You will usually receive your order within 2-3 days of receiving your order.
However, during certain sales promotions this may take a little longer.
Track order
As soon as we have shipped your order, you will receive a shipping confirmation including a tracking number by email.
This allows you to track the current status of your delivery and keep up with the excitement.
Get in touch
Do you have any questions about your delivery? Feel free to contact us anytime by filling out the contact form. We'll get back to you as soon as possible to help you.