Shipping

1.Free shipping within Germany:

We offer free shipping for all orders within Germany. Whether you are in the bustling streets of Berlin or the idyllic villages of Bavaria, shipping is free.

2.Shipping time:

Your order will be ready for shipment within 3 days of purchase confirmation. Our goal is for your items to arrive as quickly as possible so you can enjoy them.

3.International shipping:

We offer international shipping so that everyone, no matter where in the world, can start their Heirloom-Story with AMRIYA. Shipping costs will be calculated at checkout.

Returns

1.Return Policy:

At AMRIYA, we want to ensure that our customers are satisfied with their purchases. However, if a product does not meet your expectations, we offer free returns within a specified period.

2.Return Period:

All items can be returned within 30 days of receipt, provided they are in their original condition (undamaged) with all tags and packaging.

3.Return Process:

To ensure a smooth return process, click on the link and you will be directed to our returns portal. Follow the steps provided and send the package to the following address:

AMRIYA
Borhochstr. 2b
87629 Füssen, Germany

4.Refund:

Once the return has been received and checked, you will receive a confirmation by email. The refund will be processed within 14 days of receipt of the returned items. Please note that the refund will be made to the original payment method.

5.Exceptions:

Some items may be excluded from our return policy, especially personalized or custom-made products. Please check the product description or contact us for more information if you are unsure.

Still have questions? Our customer service team will be happy to help you with any questions or concerns. Contact us via our contact form or by email (support@amriyajewels.com) and we will be happy to assist you.